The installable technician screen, what it does offline, and the two ways to capture a measurement on site.
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The installable technician screen, what it does offline, and the two ways to capture a measurement on site.
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This sample visit uses a reserved 555 phone number and a made-up address. The map has no coordinates for that address, so the capture focuses on the briefing and visit controls.
My Day is the technician's own screen. It installs to the home screen and behaves like an app, listing their visits in order with one tap to move each along. It opens with a day briefing so the first thing they see is what the day holds.
The shell keeps working through the dead spots that come with basements, crawl spaces and rural routes.
When a job cannot be finished, the technician says so with a reason rather than leaving it open, and the office sees why. They can also report running late with an ETA, or record a no-show. A return trip lands back in the unscheduled drawer instead of being lost.
Two ways to put a measurement on a job, both behind the same button - "Measure" on a phone, "Add measurement" on a wider screen.
Measurement photos carry a small ruler badge on the job page's photo rail.
Photos attach to the job, not to an equipment record. A photo of a unit's nameplate lives on the job's photo rail beside every other photo, so name it in a way the office can find later.