For invited clients - how to log in, edit your website in the visual builder, and get your changes onto the live site.
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For invited clients - how to log in, edit your website in the visual builder, and get your changes onto the live site.
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Your agency runs your website on their own publishing platform, and they have given you a login so you can edit your site yourself. This short guide is everything you need. No technical background required.
Your agency sends you an invitation with the login link. The login page carries your agency's branding - that is the right place. Sign in with the email the invitation was sent to.
Once you are in, you see your website's dashboard: your pages, your blog, your images. You only ever see your own site.
If you forget your password, use the forgot-password link on the login page.
Writing a blog post works the same way from Blog Posts: write, add a featured image, save.
Saving and publishing a change updates the content system, not the public website. Your live site is updated by a separate step called a deploy, which your agency controls (some agencies enable a Deploy button for clients; most handle it for you).
So the rhythm is:
This is a feature, not a limitation: you can edit freely, in as many sittings as you like, without half-finished work ever showing on your live site.
Yours to edit:
Handled by your agency:
If something you need is not editable with your login, that is intentional - ask your agency and they can either change it for you or expand what your account can do.
I edited a page but the live site did not change. That is expected: edits go live when your agency deploys. Let them know you are ready.
I broke a layout. Do not panic; nothing is on the live site until a deploy happens. Tell your agency what happened and they can put it right.
Can I add a new page? Depending on the access your agency gave you, you may be able to create pages and drafts yourself. If the option is not there, ask them.
Who do I contact for help? Always your agency - it is their platform, and they know your site.